Reservation Request

Our Policies

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Methods of Payment

We accept Visa, Mastercard, American Express, Discover and Personal Check. Personal checks should be over-nighted with a photocopy faxed to us to assist with tracking the payment.

Reservations and Deposits

The reservation/booking deposit is 50% of total rental fee in U.S. funds at time of request for reservation.

Final payment is due 45 days prior to travel date. All reservation requests made 45 days prior to travel date or less will require full payment of rental fee to confirm request.

A refundable security deposit of $500 or an amount equal to one night rental fee will be required on all properties, unless otherwise specified.

Reservations will automatically be cancelled if funds are not received in our office within 3 business days of your request. We reserve the right to treat any confirmed booking as cancelled if schedules are not met. An extension may be requested.

Rescheduling

Reservations may be rescheduled anytime up to four weeks prior to arrival.

Rescheduling is subject to a $100 fee.

Cancellations and Refunds

If it is necessary for you to cancel a reservation we will attempt to re-rent the property for the entire period of the original booking. If the property is fully re-rented a refund will be made, less a cancellation charge of 10% of the original reservation. Partial re-rentals or rentals obtained at a lesser rate will be refunded in the amount of the re-rental less a 10% cancellation charge. Every effort will be made to re-rent the property but in those cases where we are unable to secure another rental, we regret that no refunds can be made. All cancellations must be communicated in writing.