Monday, April 13, 2009

Cabo Experts

What do travel professionals do when the phone is not ringing and fewer emails are hitting the inbox?  In our case we decided to find ways in which we could ensure that we were giving the added value you always intended to provide.  Through the Mexico Tourism Board all our agents, myself included, enrolled in a Baja and Cabo specific course.

It is always interesting to find how much you know about something (or how much you did not).  Our intent by pursuing further education is to ensure that we continue to provide value and insight to our clients about new hotels, restaurants and activities in addition to our in-depth knowledge of the villas, condos and resorts we represent.

Our reward might only be the dubious title of 'Cabo Expert' bestowed upon us by Mexico Tourism Board and a piece of paper but it has already proved worthwhile in the service we have provided to several clients in the last few weeks.

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