Honesty & Integrity

Sun Cabo Vacations has built it's reputation both in Cabo San Lucas as well as on the internet around honesty and integrity. As a Cabo property management company we are always upfront and honest about all aspects of every property.

Better Business Bureau Approved

Sun Cabo Vacations maintains an active membership with the Better Business Bureau. The Better Business Bureau is a non-partisan company that maintains a database of companies and websites that have been verified and agree to conduct business as follows:

• Provide the BBB with information regarding ownership and management of the company.
• Be in business for a minimum of 1 year.
• Have a satisfactory complaint handling record with the BBB
• Agree to Abide by the BBB Code of Online Business Practices
• Respond promptly to all consumer complaints.
• Agree to dispute resolution, at the consumer's request, for unresolved disputes involving consumer products or services.

You can view our record with the BBB here.

IATAN Member in Good Standing

IATAN - the de-facto standard in Travel Agency Accreditation. IATAN's Personnel Verification Program is in place to assure that the highest professional standards are met and maintained. Here is a list of some of the requirements for obtaining IATAN membership.

• The business has been in operation for at least one (1) year immediately prior to application and produced at least $20,000 in gross travel income or $200,000 in gross travel sales in the previous twelve (12) months
• have qualified personnel who devote substantially all of their time to the affairs of the business, authorized to make managerial decisions and exercise daily supervision of the business;
• provide proof of the legal form of the business and of a business bank account;
• provide two (2) letters of recommendation from national or international industry suppliers or from a national travel association;
• provide proof of the business listing in a telephone or equivalent directory, website home page or advertisement showing how customers could contact the business;
• provide proof of a valid and relevant errors and omissions insurance policy in the name of the business
• ensure that the business and location are in compliance with all federal, state, county and local laws including but not limited to zoning, registration, business license and, where applicable, provide proof of sellers of travel registration;
• there are no pending or unresolved complaints at state or local consumer affairs offices.

ASTA Member in Good Standing

ASTA - The American Society of Travel Agents. Sun Cabo Vacations is proud to be a member of ASTA and as a member we are bound by the ASTA Code of Ethics. Members of ASTA enjoy an excellent reputation as professional Travel Agents around the globe. The ASTA motto is "Without a travel agent, you're on your own" - a statement that we firmly believe.

Exercising Caution on the Internet

While the Internet has revolutionized the way customers and companies conduct business - it has also opened the door for many individuals that don't see a need in playing fair. We maintain these active memberships as way of telling our customers that we're a real company that can easily and readily be verified by several independent sources.

When you do decide to do business on the Internet, just be careful with whom you do business.

Here's a few things to be wary of...

The company/broker insists on a wire transfer. Be careful with this one. Once wired, your funds are almost always irretrievable. Unless you've done business before, or you feel completely comfortable with the company - best to use a credit card.

We Accept All Major Credit Cards

As a convenience to all our customers we accept Visa, Mastercard, American Express, and Discover Cards. Using your credit card offers you a level of fraud protection from your credit card company. Always a wise idea when shopping online.

In-depth Inventory Knowledge

We Know Our Properties! We take pride in knowing each and every one of our properties through and through. All of our staff here at Sun Cabo Vacations travel to Los Cabos several times per year to tour properties so that we are intimately familiar with the properties and their locations. Need a 4BR house on the beach that's great for little kids? - no problem. Need a Villa within walking distance to town and a heated pool for a family of 6? no problem. This is what we do - we find the perfect villa for you and your party.

On the Ground Support in Cabo San Lucas

Our friendly staff is there to take care of you. Whatever you need, they can find it. They are there for you - they can assist in booking your Fishing trip, Golf Tee Time, ATV tour, Zipline, Dolphin Swim, etc. Or, if you'd like some of our finer services, like a personal Chef, or a Masseuse by your pool they would be happy to arrange that as well. Whatever your request - they are there to help. In Cabo, their local number is (624) 122 0216 or Toll Free from the US and Canada 1-866-786-2226